Terms and conditions

Terms & Conditions

Introduction

Welcome to Retoosh Perfumes. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our luxurious fragrances and products.

General Information

By accessing this website and making purchases from Retoosh Perfumes, you agree to comply with these terms and conditions. If you disagree with any part of these terms, please do not use our services.

Product Information

All products are described to the best of our ability. We strive to maintain the accuracy and quality of product images, descriptions, and details. However, slight variations may occur due to lighting, monitor settings, or manufacturing updates.

Purchases and Payments

We accept payments via Cash on Delivery (COD) and other secure payment methods available on our website. By placing an order, you agree to provide accurate and complete billing information.

Shipping and Delivery

Orders are processed promptly. Our standard delivery time within the UAE is 1-2 working days, except for remote areas where delivery may take 2-4 working days. For international shipments, delivery may take 7-9 business days, depending on your location.

Returns and Refunds

If you are not satisfied with your purchase, you can return the product within 7 days of receiving it, provided it is in its original, unopened condition. Refunds will be processed once the return is confirmed.

Privacy Policy

We respect your privacy. All customer data is handled securely and will not be shared with third parties without consent, except for legal purposes.

Limitation of Liability

Retoosh Perfumes is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are not responsible for any delays or failures in performance due to circumstances beyond our control.

Modifications

Retoosh Perfumes reserves the right to update and modify these terms at any time without prior notice. Please check this page regularly for updates.